Augment Empower

Many of our client’s internal IT teams are running leaner than ever. Asked to support more technology infrastructure with less headcount, delivering adequate IT support is becoming more difficult with every passing day. For organizations with only one IT support person on staff, the problem becomes exacerbated when this individual is out of the office for even a few consecutive days.

and your existing IT Team

Virtual CIO services included to build a true strategic partnership

Co-Managed IT Support?

Flexible agreement focused on your company’s specific IT needs

No long-term contract to sign

Why

Proactive standards-based approach to IT support

Access to Attache’s monitoring tools, ticketing system and documentation

Fully-managed firewall, anti-virus and malware protection. Includes our hardened firewall and endpoint protection to ensure the highest levels of security.

When issues do arise, our team of experts are standing by to assist your staff over the phone during regular business hours.

Fully-managed on-site and off-site nightly backups. Includes our backup / DR appliance to ensure your business stays up and running even after a hardware failure or major disaster.

Our vCIO (virtual Chief Information Officer) is responsible for making strategic IT recommendations that support your business now and in the future.

The Building Blocks of Co-Managed IT Support MANAGED SECURITY MANAGED BUSINESS CONTINUITY HELP DESK vCIO
Co-Managed IT Support

Flexible IT support – a teamed approach between internal IT teams and Attache Group

A true strategic partnership between client and third-party support

IS:

Lessening the burden on one-person IT departments

Freeing up your skilled internal resources to focus on strategic IT initiatives

Want to Hear More? Co-Managed IT Support

A siloed approach to IT support

Finger-pointing when something goes wrong

IS NOT:

Displacing or replacing internal staff with outsourced support

A one-size fits all approach

IT problems used to be a regular occurrence that impacted our daily operations. Since starting to work with Attache, we are running smoothly and staying up to date with current systems. Whenever we have IT issues we can trust Attache to provide timely and effective services, support, and solutions. Michaela Zehr
Brick & Co Restorations Ltd., Kitchener ON
Victim Services of Middlesex-London has experienced some significant IT issues in our past. Since partnering with Attache we have greater comfort knowing that they are working with us to improve our overall IT situation. As a result, our organization does not fear these issues anymore knowing that Attache is there to support us. Brad Thompson
Victim Services of Middlesex-London, London ON
Attache Group started looking after our IT needs only 5 months ago and the results have been more than what we anticipated. Their service, attention to detail and their team’s knowledge has been a welcome addition to our organization. They take pride in their work and want to be part of our organization’s success. Darren Micallef
Sprucedale Care Centre, Strathroy ON
Attache has become a true strategic partner for us. IT issues used to be a daily occurrence and now IT has faded into the background. We really like Attache’s focus on small and medium sized firms, and appreciate the strategic advise from our vCIO. Guy Langevin
AG Event Graphics, Sarnia ON
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